Customer Testimonials
Great service by Mike Gallaghue. He's the only reason I even go to Grieco Mazda. I live far from Delray. I trust his expertise and recommendations.
Wonderful Service Dept. and my Service Advisor as well, Mike Gallahue. Going to him for 26 years.
The Service Dept.is excellent. Mike G. Is a great Servce Advisor. Sorry to be critical, but the speed of the construction is ridiculous. The Port Potties are disgusting. Yesterday, the Mens was closed using a plastic bag to secure the door. Not a good look.
Justin was our service rep. He was courteous, friendly and professional. Although this dealership is going through a rehab project, we were taken to a comfortable location to wait for our car. Can’t wait to see the finished project! I’m sure it will be amazing!
Walk in for service. Was accepted immidiatly. Car was ready after 1.5 hours. Excellent service. Thank you.
i visited for my first complimentary oil change. it took two hours, and i was not timely notified that the service was completed. I saw what I thought was another car like mine but turned out to be mine and was in that spot for approx. 20 minutes. I had to go back to the service desk to retrieve my car. I see that Mike has some nice reviews, but i found him to be overwhelmed. sorry but the experience could have been quicker and smoother for me to be positive.
I’m never disappointed with the great service I get whenever I bring my 6 in for regular maintenance. Most of all, Mike Gallagher is the greatest!
I was told my vehicle had a recall on the airbags and they may malfunction and it was important that I get it done would take two day the job to be completed. It took over 40 days on top of that I spoke with two gentlemen that were working on it . One gentleman and service was very nice. The problem was he didn’t communicate effectively an example by call me back when he said he would. A few times. I was satisfied with the work that was done. The car was given to me very clean and with a ... Read More DealerRater - Jun 17, 2026
Mike Gallehue is very professional and helpful. He takes great interest in the maintenance of our vehicles.
Mike, the service manger was great. He explained everything that was needed and although it took 6 days to fix my car I know that they were diligently working are getting the parts for my 18 year old Miata. Thank you Mike.
The service is fantastic the people are very nice and professional always went I need a service in time
Justin in service was great! He assessed the situation, took me right in, had it fixed without trying to rip me off! He was pleasant and communicated well!
Mike in service is great! Friendly, professional provides great customer service. I highly recommend Mike
My first service visit to Grieco mazda dealership was really great. I made an appointment and when arrived it took the technician no time to identify what wrong with my car. 15 minutes in a waiting room and I got my car back. Thank you for quick and reliable service
Thorough job and well worth the wait. Repaired my leaky tire, inspected everything and even topped off my washer fluid
Thank you to this service department for the quick and efficient service visit! Grieco is Great
Everyone here was very nice and the service was quick with updates provided. Once construction is complete I’m sure it will be beautiful.
Mike is Amazing above and beyond helpful and so knowledgeable- I will purchase another Mazda just because of him
Overall completely satisfied with my appointment. All went smooth with no additional charges. Thanks to Mike for his advices and help!
For me it was an exceptional experience the person who was in charge of helping me was very kind and patient.
Mike Gallagher my service coordinator makes the experience exceptional and the reason I have been using your service department past warranty time. He is forth right and willing to assist and explain why the car needs the service and at times why it can wait until the next visit so I can make informed decisions.
30,000 routine maintenance was performed on time. It was noticed that 2 tires needed replaced. After consulting with me, I chose to replace all 4 tires. Next day I drove to Miami and notice a smoother ride. Since iI only drive 10,000 miles a year, I am entitly satisfy with Mike G supervision of my scheduled maintenance appointment.
I was informed I needed all new tires after tire rotation and balancing were performed. I decided to get new tire elsewhere but was still charged for the tire rotation and balancing. I called and left messages for both Mike and the general mgr. neither call was returned. In addition, when I had my other car, cx-3 serviced, i was told after the fact about the added charge if à credit card was used. I offered to pay with my debit card and was told it was too late. You only have à very small sign about this added fee.
Mike is always courteous and knowledgeable and does that job quickly which i appreciate! thank you!
Marc and the team at Greico are the BEST! I've trusted them for the last 10+hrs. Highly recommend!!!
Excellent Service! Very helpful and friendly. With Mike G, as my Service Manager, taking care of my car for the long run is easy, He is a pleasure to deal with, very helpful and knowledgeable. Greico Mazda always provides quick service, and the video is very helpful. Mike is good at explaining what's necessary and I never feel like he is recommending some service that I don't need.
I brought my vehicle in to Grieco Mazda for an oil change (synthetic oil and filter replacement). I also mentioned that the Bluetooth/audio system was not working properly, as people could not hear me clearly during calls.
The team performed a reset on the audio system, but afterward it stopped working completely. Now the radio and audio system continuously turns on and off and is essentially unusable.
In addition, I requested a synthetic oil change and filter replacement, but a standard oil change was performed instead.
I was also given a list of recommended repairs that did not appear ... Read More DealerRater - Jun 1, 2026
I brought my MX5 in because my mile wise plug in was not functioning and it was the third unit I got to record my league for my insurance company. This was the second time that I brought it in and they couldn’t fix the problem.
As long as I have Mike G taking care of my car, I'm in good hands. Have dealt with him for years. My only complaint is the waiting area. Chairs are so uncomfortable for people with back problems, etc. The biggest is, PLEASE put a sign telling people to silence their phones, etc. You can't read or watch TV. Other than that, it's all good.
Justin was very helpful, friendly and knowledgeable. Thank very much Justin! You were a pleasure to deal with 🙂
Quick and easy service. I use their online app to schedule my service for Saturday at 8 AM. They opened at 8 AM. Basically, just an oil change and check the fluids. I had the car back by 11 AM..
Mike is the best Very helpful and knowledgeable to explain What the car needs ti be fix He always give 100%
Alejandro wasn't to friendly but he helped me with my car. He didn't seem like he wanted to be there.
Eden Boyd is a fantastic salesperson! She is great with understanding your financial issues and she tries very hard to put you in a vehicle. She said she will put me in a vehicle and I rode out with a beautiful SUV.! Thank you Eden Boyd at Delray Greco!
Been a Mazda customer for over 20 years. As usual my service manager Mike Gallahue has treated me great. He always takes very good care of me and explains everything to me.
This is not the closest dealership to where I live. I had such a terrible experience at two other dealerships before I decided to give Grieco Mazda a try. It was my last chance before quitting on buying a Mazda! They were fantastic! My sales rep Eden was exactly what I needed to stay calm and have a wonderful experience. Thank you to all.
Great experience! Buying a car was a breeze. We came in with a number in mind, and two people in this dealership made it happen. Mark Cato and Mike Finegan. Mark is in sales, and Mike is a manager. Mark went above and beyond at every step of the way, from greeting us at the door, to sending us off in our new CX-70. And Mike is actually there to help you, he gave us a fair price right off the bat. This was the second Mazda dealership we stopped at that day, and Mike’s starting offer was other ... Read More DealerRater - Apr 30, 2026
Quick and efficient service. Easy to set up appointment. Very friendly personnel. Overall pleasant experience.
Great service. Service. Advisor was knowledgeable and fair. Quick turn around. And the video they send is helpful
Great Service overall. Car was ready early than expected. Keith was great. No hassle everything was done accordingly.
Our experience at Grieco was very reassuring that there is still companies that care about their clients
I have dealt with kiauna and purchased 3 cars with her. She is very helpful and knowledgeable and works hard for her clients. She is honest and trustworthy. Always a pleasure.
Great service, very efficient people! They were able to meet my expectations and budget. Very satisfied with my experience.
Whole staff pleasant and accommodating. Get the work done quickly and as promised I can’t wait for completion of the construction
Very pleasant personnel Efficient and good communication Courtesy transportation available Work satisfactory Excellent video of vehicle inspection
Excellent service, perfect timing, professional. That’s why I keep getting Mazda, it’s because of great service. Delray Mazda
It was great everyone was very professional and it was pretty fast great iit was a great experienc
Gracias a David Urrutia por su asesoría nuestra experiencia fue muy buena .Es muy competente y profesional sin dudas volvería. A comprar !!!
The disrepair is disturbing. Lounge area needs improvement. My auto service was handled well . Looking forward to having all the construction completed.
Because of Danard being such a competent,caring and professional salesmen would only do purchase cars from him
Our service representative Mike was fantastic. Give Mike a raise he is great Don’t change for using a credit card
Service was outstanding at Greico Mazda. It was thorough, quick and very reasonably priced. AJ was my Service Advisor. H e was great.
They took my vehicle on time! Waited several hours but left confident. Was still under warranty! Very pleased with their service depth.
Mike the service mgr was great, explaining everything and a real honest guy, i will always do business with him
GRIECO Mazda of Delray has given me wonderful service since 2008! I’m on my 3rd new Mazda, Mike Gallahue, service advisor is the best! Thank you!
I absolutely hate that I need to write this review, but my hands are tied.
I have been a loyal customer of this dealership for 15 years. I've bought 3 Mazdas from them, and I've never had even an oil change done anywhere else. I even have my wife's Mitsubishi and my mother-in-law's Mazda there. I've been with service advisor Mike Gallaghue for 15 years. I loved working with him, until now
I am only going to give a bullet list rather than details because I would be writing for days.
1. Dropped my Mazda off on August 9 due ... Read More DealerRater - Aug 21, 2025
Excellent Courteous and Professional service. Advisor explained everything to me in detail and made my service call an easy experience.
I like Anibal Orta, he is very nice person. He is awesome. He knows his job well.
Service writer explained all that was being done on my car in a professional manner!
Your service writer Mike Gallagher was wonderful. Wait time while under construction was very short Love your dealership
great job! exllant service! very patient and help me to clean my tires, we will be back for next service
Very friendly staff. Moe, Tyler & Rodney were great & very helpful! I am thrilled with my new car!
Your service advisor, Anibal “AJ”, is the epitome of what a good advisor should be!
I was really surprised with how easy this dealership was too deal with. When we drove onto the dealership and got out of the vehicle we were not pounced on. We walked in and told them wh a tvi wanted and they showed me. I liked it and left the dealership with it all in 2 hours will definitely go back to them in the future
I just bought a brand new Mazda, and my salesman Kevon made the process incredibly smooth with his knowledge and transparency. I couldn’t have asked for anyone better!
Wonderful service, very pleasant, answered all our concerns! All employees were very helpful! We will definitely recommend!!!
Kevon was great during this process. He made it easy and quick! I will be returning for my next vehicle purchase.
Everything went well Communication was great service good Thanks for making it so easy Jerry fine
I had an absolutely terrible experience with this car dealership and their sales representative. I agreed on a price for them to buy my car, signed all the paperwork, and thought everything was set. However, just three days later, I got a call from the salesman saying that they couldn’t buy my car after all and that I needed to come pick it up.
At this point, I no longer owned the car – it wasn’t insured anymore, and I didn’t have a license plate to drive it anywhere else. When I explained this, the salesman didn’t ... Read More DealerRater - Mar 8, 2025
Ur diagnostic pricing could be more favorable to the customer especially in my case where the tech agent couldn't repair the problem because there was some body damage example sunroof leak a little golfball size dent in the corner so the tech couldn't install the seal.
Incredible customer service. Jovani was very attentive and helpful. We had no problem test driving, negotiating prices, and just talking about my desired car. Would recommend to anyone thinking of buying a mazda in the area
Even though the dealership is under construction the service was quick & the service tech was very kind & knowledgeable.
I’ve been there only once but I love it & I’ll be back when I have needs service for my car I was very happy with the service
Im completely satisfied with the service at this location. Mike was very professional and I recommend him 100%.
It was awesome experience. Very honest evaluation and repair suggestions. I am satisfied their customer service.
Eric Daniel was very personable when I spoke with him to set up my appointment. I was able to make the date that I needed. I arrived at the appointed time and Eric and the crew took my car in immediately. Everything went well and the car was ready before I thought it would be. The whole crew at Grieco. Mazda was very upbeat and smiley. It was a nice experience. Thank you Eric and Mr. Mechanic, Paul.
Great expert people well manage service . Clean n professional dealer great time customer care. Thank u Greco.
The service was very good, so fast.. thank you…the people who helped me were very kind… thanks again
Great service overall ! Eric was very professional and personable. He answered all of my questions. Other staff on site presented as friendly as well.
When the service was going to be 2 hours, the dealership provided a free car service home and the job was finished much sooner
Excellent! Got appointment straight away. Service writer handled intake very efficiently. Prompt and lucid communication. Easy exit.
You are simply number one in service! Takes just 16 minutes for fixed my tire!
Yuri was wonderful. Kept me in the loop during my repair process and was very courteous and caring. Will ask for him in future. Thank you.
I am writing to express my disappointment with a recent experience at your dealership. Unfortunately, I felt a noticeable lack of recognition and friendliness from the staff, which left me feeling undervalued as a customer.
From the moment I walked in, there was an absence of warm greetings or a welcoming attitude. I expected the staff to be approachable and ready to assist. Instead, I felt overlooked, and the team didn’t convey the customer-focused experience I was hoping for.
As a potential Mazda customer, I believe in the importance of a welcoming and attentive atmosphere, where all customers feel ... Read More DealerRater - Nov 2, 2024
Everyone in the Service Department were professional, helpful, and courteous. Will continue to use Grieco Mazda Service Center for all my Mazda’s maintenance needs.
I brought my Mazda in for the free six-month service. They seemingly performed it over the ninety minutes that I waited. They did not seem interested in answering my questions.
Service is always excellent. Mike, the service advisor, is always responsive and helpful and has good judgment.
Great customer service and detailed information regarding vehicle service and recommendations. Mike provided great service and always pleasant.
For the past 9 months I have been trying to resolve a problem ( an optional service contract was added to my new car sale that I did not want ) THANK YOU!!! to Scott Popkin ( General Manager ) for resolving the issue, and renewing my faith in Grieco Mazda!!! / customer: Paul Delucca
Buying experience was good. Salesperson Jovani was very helpful and knowledgeable. However online information on vehicles for sale is misleading and incorrect.
Service was on time and the service person was extremely helpful. Will return for my next oil change/
I wasn’t forced into things I didn’t need and I was out in less than 1 hour.
Awesome, clean, everyone was helpful. I don’t have any complaints. I give dealership 100 percent rating.
Mike Gallahue did a great job fixing my tire. I had a nail in it and he got me in and took care of it. Safeway said I needed a new tire Mike said don’t worry I can take care of it and he did.I’m just not
So have seen lousy service departments, however Grieco Mazda is fantastic on a scale of 1-10 they are an 11.
Staff is polite and accommodating. Have had our car serviced there for 10 years without an issue!!
GRIECO is always a great experience, this was a service visit. Mike is my go to service writer, Mike did a great job getting my CX5 serviced. Informative, timely and great pricing. A+ as always at Greico Mazda.
Professional,Nice worker! Thanks Michael I will recommend all of you to all my friends!
upon purchase of my 2024 cx5, the finance officer Mike Sosa added a protection service contract I told him I did not want for 394.00 I confronted him with it, told me sign a cancel service contract form and in a few months it would be taken off my loan it has been 6 months NOTHING!!!
Junior was extremely professional, efficient, and transparent. Him and his sales manager were accommodating and helped us to reach a deal we were happy with.